Shipping Policy

Last Updated: July 15, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible throughout the Kingdom of Saudi Arabia (KSA).

Shipping Coverage

We currently ship to all major cities and regions across the Kingdom of Saudi Arabia.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive a confirmation email or SMS once your order has been shipped.

Estimated Delivery Time

• Major Cities: 2–5 business days

• Remote Areas: 4–8 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or peak shopping periods.

Shipping Charges

Shipping fees are calculated at checkout based on your delivery location and the selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number so you can monitor your shipment's progress.

Delivery Attempts

Our delivery partner may attempt delivery more than once. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional delivery charges may apply.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other contact information are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. Include your order number and clear photos of the package and items to help us resolve the issue promptly.

Delays

While we strive to meet our estimated delivery times, unforeseen circumstances beyond our control may occasionally cause delays. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team. We will be happy to assist you.