Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with [Your Store Name]. We are committed to delivering your orders safely and as quickly as possible throughout the Kingdom of Saudi Arabia.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email or SMS with tracking information (when available).

Shipping Time

We currently deliver to all major cities and regions within Saudi Arabia.

• Estimated Delivery Time: 5–12 business days.

• Delivery times are estimates and may vary depending on your location, courier services, customs clearance (if applicable), weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping fees are displayed during checkout before you complete your purchase.

• We may offer free shipping on selected products or promotional campaigns.

Dropshipping Notice

As a dropshipping store, our products are shipped directly from our trusted suppliers. If your order contains multiple items, they may arrive in separate packages and at different times.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email or SMS. Please allow 24–72 hours for tracking information to become active.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:

• High order volumes

• Courier delays

• Customs inspections

• Public holidays

• Severe weather conditions

We appreciate your patience if such delays occur.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and provide an appropriate resolution.